Deposit & Withdrawal

If you have not made a withdrawal
in the past, please note:

Our swap-free account is designed to meet the needs of clients who do not wish to be charged or credited this swap or interest.

Trading on a swap-free account incurs no administration charge for the first five days that the trade is open with
us.

If your uploaded credit / debit card has already expired, please upload the new card in your client area to continue using the deposit and withdrawals services without any interruptions. If the new card’s number is different to the expired card’s number, you would need to submit a letter issued from the old card’s issuer bank confirming that the new card has been issued in replacement of the old card.

If your uploaded credit / debit card has been lost / stolen / damaged / cancelled, you would need to submit a letter issued from the old card’s issuer bank confirming that the old card is no longer valid.

If the newly uploaded card has not been used for funding prior to requesting a withdrawal, you would need to deposit a small amount to activate withdrawal facility on this card.

Vonway at its own discretion, may ask you to submit supporting documentation (for example, deposit receipts for the payments processed via old card or card statement showing deposit transactions) before releasing funds to the new card.

To withdraw an amount more than the sum deposited by Verified by Visa / MasterCard Secure Credit / Debit Card, you will be required to use another deposit method that has been used earlier or a bank wire transfer option. Webmoney transactions are processed by Ingenico ePayments (Formerly Global Collect). Ingenico ePayments (Formerly Global Collect) does not permit Webmoney refunds. All Webmoney deposits must be withdrawn by bank transfer which may incur additional charges. Webmoney transactions once processed via bank transfer may take 3-5 business days to reach your bank account.

Accounts funded by Fasapay, are withdrawn via bank wire transfers which may incur additional charges. Once processed via bank transfer, the funds may take 3-5 business days to reach your bank account.

Accounts funded by Poli / Bpay are withdrawn via bank wire transfers and do not incur any additional bank charges if withdrawn to a domestic bank account. Domestic Bank Transfers within Australia will usually reach your bank within 2-3 business days

Accounts funded by Skrill Bitcoin deposits, are withdrawn via bank wire transfers which may incur additional
charges. Once processed via bank transfer, the funds may take 3-5 business days to reach your bank account.

Accounts funded by Rapidpay, are withdrawn via bank wire transfers which may incur additional charges. Once processed via bank transfer, the funds may take 3-5 business days to reach your bank account.

Accounts funded by Klarna, are withdrawn via bank wire transfers which may incur additional charges. Once processed via bank transfer, the funds may take 3-5 business days to reach your bank account.

If you are withdrawing your funds deposited via Thai Internet Banking option to a Thai bank account, you will require to upload a clear picture or a coloured scan copy of your bank book. Once processed, the funds may take one business day to reach your account.

Vonway does not process payments to third parties. please ensure that all withdrawal requests from your trading account go to a bank account or a source in your name. Payments to Joint Bank Accounts / Credit Cards are accepted if the trading account holder is one on the parties on the Bank Account / Credit Card.